Anonymity a Double-Edged Sword: What are the implications of anonymity of the sender in electronic word of mouth?

In reality, everybody can create some sort of content on the internet, share information with others using different platforms as social networks, blogs, YouTube, review sites and so on. The internet allows people to interact with each other under a nickname or just disclose only a part of their real identity, generating what is called the online disinhibition effect, in which people change their behavior in the online world (Suler, 2004). In recent years the media and some studies have been worried about the effect of anonymity on the internet, arguing that it can foster a violent behavior and particularly in the case of electronic word of mouth can generate dishonest messages and un-ethical business practices.

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